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About

About Logic
Logic is proud to deliver outstanding value to businesses using the latest technology and custom IT solutions in the Philadelphia area.

About Logic
Custom technology solutions to help businesses thrive

Logic is a privately owned IT support and IT services business. Since 2008, we’ve been delivering outstanding value to businesses by developing custom IT solutions.

We’re proud to have a strong team of IT engineers who thrive on rolling up their sleeves and solving your most challenging IT problems while meeting your business needs. We are on a mission to exceed your expectations and form a long-term, mutually beneficial relationship with you.

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Frequently asked questions
Top ten most popular FAQs

  • Are free anti-virus software programs any good?

    First and foremost, you never want to go without security protection on your computer. Free anti-virus software programs have very low detection rates. Give us a call and we will be happy to inform you of the latest security software we recommend and sell to all our clients for spyware, malware, and virus protection.

  • What exactly are Managed IT Services?

    With Logic’s managed IT services, we take care of your entire information technology needs. We’ll manage all your hardware and software sourcing, installation, technical support, and IT staffing needs. Logic also acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running.

  • What is cloud backup?

    Cloud backup, also known as online backup, is a process where your onsite backups are transferred to an offsite server every night. Cloud backup replaces the need for someone to take a physical backup home each night. It is more secure, reliable, and easier to manage and monitor.

  • What kind of response time can I expect?

    We understand that a functional IT system is necessary for your business’ daily operations. Response times vary, but we strive to get back to clients as soon as possible.

  • How long is a managed Services Contract for?

    Our contracts for managed IT services vary by provider. Some providers offer month-to-month programs, while others require a multi-year contract. Some also have very high startup costs and lower monthly costs, but others offer mid-range monthly costs and spread the costs of startup over the term of the agreement.

  • What should I do before I call for help?

    When possible, write down any information about error messages and take screen shots of your issue. Next, attempt to recreate the issue. Sometimes it helps to close the program and restart the computer to reset the system, which may possibly resolve the problem.

  • What does Managed IT Services cost?

    Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your managed IT services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.

  • What if we already have an internal IT Department?

    No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions, or service desk support, Logic makes it simple with an affordable and customized flat-rate service plan.

  • How does flat-rate billing save me money?

    Flat-rate billing gives you the ability to budget your IT expenses and better focus on your core business goals. We customize each service package for your business, so you only pay for what you need. Logic serves as your "one stop shop" for all your IT needs, and we do it all for one fixed monthly cost, which means we don’t profit from your pain.

  • Which systems do you support?

    We pride ourselves on being “ecosystem agnostic.” Whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team. Need to install a server onsite or host one virtually on Amazon or Azure? We’ve got you covered. Need to transition from one ecosystem to another? We’ll be there for you.

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